捷利A物流 使用服務前需知服務條款及遵守之事项 (Terms of Service)

 


1.閣下取件/攬件，必須出示取件條碼或輸入該註冊會員之電話號碼或本公司微信客服所發出的資料及圖片才能取貨.

2.代收及攬件發運人嚴禁轉運非法，違禁，侵權及冒牌商品到澳門/內地,詳細請查閱(常見問題)，兩地海關需扣貨或作出撿控則發運人需承擔一切法律責任及後果 !
*(關於兩地海關所示的違禁品,本店有權不轉運到澳門/內地.請閣下自行到澳門/內地倉自取貨品.)

3.由於內地快遞公司批量送貨及簽收，代收點不能提供拒收或檢查貨件的完整性，不接受貴重及易碎品（否則請包裝好及自行承擔後果），本店拒收到付件(內地大陸段物流費用) 如快遞被拒收 可聯絡商家補付重新送到代收點。如有任何問題，請聯絡賣家跟進處理，我們會提供協助.

4.代收及攬件貨件簽收入庫後，30日內仍未到店提貨取件，視作棄件，由第30日開始本店有權對該貨件作出處理，並不負任何責任。

5.賠償問題：
.代收及攬件簽收入庫後，因不可抗力因素而貨件丟失或損壞等，本公司概不負責，如自然災害，政治問題，不可抗力異常事件等。

.代收及攬件簽收入庫後，因店員的問題而貨件丟失，主動証明貨件的價值後，可獲賠該貨件：最高賠償額內重新購買，否則會以最高賠償額賠償。

.最高賠償額：代收及攬件充值會員最高可獲MOP$200的賠償，非充值會員最高可獲MOP$100的賠償。

.消費者每次充值的金額如沒有使用服務可享有7日自由退款的權利。
 註:《消費者權益保護法》第54至57條、第65條的規定。


.官網註冊後代表客戶知悉上述條款及遵守則服務條款。


                                    Terms of Service for Cheerful A Logistics



  1. To pick up/collect parcels, you must present the pickup barcode, enter the registered member’s phone number, or provide the information and images issued by our company’s WeChat customer support.




  2. When consigning for collection/delivery, it is strictly prohibited to transport illegal, violating, infringing, or counterfeit goods to Macau/Mainland China. For details, please refer to the Frequently Asked Questions. If the customs of both regions seizes or detains the goods, the consignor shall bear all legal responsibilities and consequences!(Regarding prohibited items specified by the customs of both regions, our store has the right not to transport them to Macau/Mainland China. In such cases, you must collect the goods from the Macau/Mainland China warehouse yourself.)



  3. Due to bulk delivery and batch signing by Mainland China courier companies, the collection point cannot provide refusal or inspection of parcel integrity. Valuable or fragile items are not accepted (otherwise, please ensure proper packaging and bear the consequences yourself). Our store does not accept cash-on-delivery (for Mainland China logistics fees). If a delivery is refused, you may contact the merchant to re-pay for re-delivery to the collection point. For any issues, please contact the seller for follow-up. We will provide assistance as needed.




  4. If collected/consigned parcels are not picked up at our store within 30 days of being signed into inventory, they will be considered abandoned. From the 30th day onward, our store reserves the right to dispose of the parcels and shall not bear any responsibility.




  5. Compensation Issues:



    • After collected/consigned parcels are signed into inventory, if they are lost or damaged due to force majeure (e.g., natural disasters, political issues, abnormal force majeure events, etc.), our company shall not be held liable.



    • After collected/consigned parcels are signed into inventory, if they are lost due to issues with our staff, compensation may be provided upon active proof of the parcel’s value: re-purchase within the maximum compensation amount; otherwise, compensation will be made at the maximum amount.



    • Maximum Compensation Amount: Recharge members for collection/consignment services may receive up to MOP$200 in compensation, while non-recharge members may receive up to MOP$100.



    • Consumers have the right to a 7-day free refund for any recharged amount that has not been used for services.

      Note: In accordance with the provisions of Articles 54 to 57 and Article 65 of the Consumer Rights and Interests Protection Law.







  • Registering on the official website signifies the customer’s acknowledgment of and agreement to abide by the above terms and service conditions.





2024-06-21 15:52:07